
Every once in a while
Time Out gets it right. This week they have an article on best and worst service in NYC. They award R&A Cycles on 5th Avenue (btw Sterling and Park) with their “
ConEd Award For Bad Service.” Bad service? Try aloof, hateful and inept service. As soon as I walk into this place I’m dodging the mysteriously high number of employees who stomp through the narrow aisles ignoring me while trying to service...who? I have no idea because I’m usually the only one in there. And all I want to do is buy a tube. So can you find a good deal here? Absolutely not. Everything they sell can be found cheaper in (yes it’s true) Manhattan. And even cheaper on the Internet. Unfortunately it’s conveniently close to me. So when I’m desperate for a bike tube, I muster my liberal-sodden machismo, walk into this shop and stand in the way of someone. “Help you?" the one says. “Tube,” I say. “Yo! Get ‘em a tube!” he yells to all thirty men working there. Of course not one seems to hear. “Damn. A’right. I get you one,” he says (with his eyelids showing the heavy burden of me.) And I think, not loudly enough, "I'm so sorry for buying something, again...here." So how does this place stay open? Well, if I ever start smoking crystal I’m sure I’ll find out.